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Unplanned Outage: Lyris - Main E-list Server Problem

Last Updated:
2014-01-29 00:00:00
Event:
2014-01-29 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
There is a problem with the main E-List server.



Timeline of Changes

Description Current Status Date Time
CIT is investigating. Estimated time to repair is 30 minutes. CIT is investigating. Estimated time to repair is 30 minutes. 2014-01-29 00:00:00
Lyris service has been restored at 4:40 PM.\n\nE-list email delayed from 2:45 PM but delivery should be caught up around 5:20 PM.\n\nThe root cause of the Lyris problem is being investigated with the vendor. Lyris service has been restored at 4:40 PM.\n\nE-list email delayed from 2:45 PM but delivery should be caught up around 5:20 PM.\n\nThe root cause of the Lyris problem is being investigated with the vendor. 2014-01-29 00:00:00
All elists on www.list.cornell.edu which is most @cornell.edu elists were down from 14:42 to 16:42 today 2014-Jan-29 due to an internal failure in the elist server software. The delayed email should all be fully processed by 18:00. All elists on www.list.cornell.edu which is most @cornell.edu elists were down from 14:42 to 16:42 today 2014-Jan-29 due to an internal failure in the elist server software. The delayed email should all be fully processed by 18:00. 2014-01-29 00:00:00