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Unplanned Outage: Lyris - Main E-list Server Problem

Last Updated:
2014-01-29 05:00:00
Event:
2014-01-29 05:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
There is a problem with the main E-List server.
CIT TDX ID:



Timeline of Changes

Description Current Status Date Time
CIT is investigating. Estimated time to repair is 30 minutes. CIT is investigating. Estimated time to repair is 30 minutes. 2014-01-29 05:00:00
Lyris service has been restored at 4:40 PM.\n\nE-list email delayed from 2:45 PM but delivery should be caught up around 5:20 PM.\n\nThe root cause of the Lyris problem is being investigated with the vendor. Lyris service has been restored at 4:40 PM.\n\nE-list email delayed from 2:45 PM but delivery should be caught up around 5:20 PM.\n\nThe root cause of the Lyris problem is being investigated with the vendor. 2014-01-29 05:00:00
All elists on www.list.cornell.edu which is most @cornell.edu elists were down from 14:42 to 16:42 today 2014-Jan-29 due to an internal failure in the elist server software. The delayed email should all be fully processed by 18:00. All elists on www.list.cornell.edu which is most @cornell.edu elists were down from 14:42 to 16:42 today 2014-Jan-29 due to an internal failure in the elist server software. The delayed email should all be fully processed by 18:00. 2014-01-29 05:00:00