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Performance: Outlook Web App doesn't allow task editing for some users

Last Updated:
2014-01-13 00:00:00
Event:
2013-12-19 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some individuals are unable to edit tasks in Outlook Web App. If this issue is affecting you, please use Outlook to edit tasks. This issue is currently being fixed, and functionality should be restored for all affected accounts by the end of January.



Timeline of Changes

Description Current Status Date Time
Functionality should be restored by Microsoft for all affected accounts by the end of January. Functionality should be restored by Microsoft for all affected accounts by the end of January. 2014-01-13 00:00:00
The ability to edit tasks in Outlook Web App has been restored for some of the affected accounts. The restoration of task editing for the remainder of affected accounts is occurring steadily and by the end of January all accounts should be fixed. The ability to edit tasks in Outlook Web App has been restored for some of the affected accounts. The restoration of task editing for the remainder of affected accounts is occurring steadily and by the end of January all accounts should be fixed. 2014-01-10 00:00:00
Microsoft anticipates having a fix for this issue by the end of January. Microsoft anticipates having a fix for this issue by the end of January. 2014-01-06 00:00:00
The Microsoft product team is working on a fix for this problem, which has been caused by an issue within Microsoft's systems. Implementation of the fix is expected to occur throughout January. The Microsoft product team is working on a fix for this problem, which has been caused by an issue within Microsoft's systems. Implementation of the fix is expected to occur throughout January. 2013-12-20 00:00:00
CIT has escalated this issue to Microsoft. \n\nWe have not yet determined why only some individuals are affected by this inability to edit tasks in Outlook Web App. It does not appear to matter whether the tasks were created before and after the Dec. 4-6 upgrade. CIT has escalated this issue to Microsoft. \n\nWe have not yet determined why only some individuals are affected by this inability to edit tasks in Outlook Web App. It does not appear to matter whether the tasks were created before and after the Dec. 4-6 upgrade. 2013-12-19 00:00:00