Performance: Outlook Web App's "add room" button not working
Last Updated:
2014-01-06 05:00:00
Event:
2013-12-11 05:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Outlook Web App's new "add room" feature is not yet available for many units. Room Lists appear, but most still need OU admins to add rooms to them. Until then, users will be told no rooms were found and should invite rooms using the "attendees" field.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Room lists were added on December 23. If the desired room cannot be found, it can still be added using the "attendees" field.\n\nCornellAD OU administrators can make changes to the room list for their unit. List of OU administrators:\nhttp://www.it.cornell.edu/services/active_directory/howto/top-level-ou.cfm\n | Room lists were added on December 23. If the desired room cannot be found, it can still be added using the "attendees" field.\n\nCornellAD OU administrators can make changes to the room list for their unit. List of OU administrators:\nhttp://www.it.cornell.edu/services/active_directory/howto/top-level-ou.cfm\n | 2014-01-06 | 05:00:00 |
| On December 23, the Room Lists were added and they now show up under "add room" in Outlook Web App. However, most room lists are currently empty. To populate them, OU administrators will need to add conference rooms to their Room List. Until this is done, users will see a message indicating no rooms were found. \n \nEach top-level unit in CornellAD has a Room List to which the rooms for that unit can be added. The Primary OU administrators for each unit can manage the Room Lists in the same way they manage other universal distribution groups in CornellAD. OU Administrators should change the Display Name for their Room List to whatever will be most appropriate. \n\nUntil the Room List for their group is populated, users should continue to invite rooms using the "attendees" field. | On December 23, the Room Lists were added and they now show up under "add room" in Outlook Web App. However, most room lists are currently empty. To populate them, OU administrators will need to add conference rooms to their Room List. Until this is done, users will see a message indicating no rooms were found. \n \nEach top-level unit in CornellAD has a Room List to which the rooms for that unit can be added. The Primary OU administrators for each unit can manage the Room Lists in the same way they manage other universal distribution groups in CornellAD. OU Administrators should change the Display Name for their Room List to whatever will be most appropriate. \n\nUntil the Room List for their group is populated, users should continue to invite rooms using the "attendees" field. | 2013-12-24 | 05:00:00 |
| CIT is working to develop the room lists necessary to support Outlook Web App's "add room" feature. | CIT is working to develop the room lists necessary to support Outlook Web App's "add room" feature. | 2013-12-13 | 05:00:00 |
| Additional testing has confirmed that the "attendees" option in Outlook Web App correctly books rooms. \n\nCIT is working to develop the room lists necessary to support Outlook Web App's "add room" feature. | Additional testing has confirmed that the "attendees" option in Outlook Web App correctly books rooms. \n\nCIT is working to develop the room lists necessary to support Outlook Web App's "add room" feature. | 2013-12-13 | 05:00:00 |
| The "add room" feature relies on lists of rooms. These lists have not yet been created at Cornell. CIT is consulting with other units on the best organizational structure to use. | The "add room" feature relies on lists of rooms. These lists have not yet been created at Cornell. CIT is consulting with other units on the best organizational structure to use. | 2013-12-11 | 05:00:00 |