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Performance: Mac Outlook 2011 issue with attachment sizes

Last Updated:
2013-12-11 00:00:00
Event:
2013-12-10 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some users of Mac Outlook 2011 cannot send messages larger than 6 MB in size. Microsoft is investigating.



Timeline of Changes

Description Current Status Date Time
Microsoft status update (3:02 PM EST): \nMicrosoft is continuing to work towards resolving an issue in which some customers using Mac Outlook or Entourage may be unable to send messages exceeding a size of 6 megabytes. An update to the latest build is being performed to remediate impact. Engineers have completed the deployment for over 90% of customers and expect to finish all deployment within the next 12-17 hours. Microsoft status update (3:02 PM EST): \nMicrosoft is continuing to work towards resolving an issue in which some customers using Mac Outlook or Entourage may be unable to send messages exceeding a size of 6 megabytes. An update to the latest build is being performed to remediate impact. Engineers have completed the deployment for over 90% of customers and expect to finish all deployment within the next 12-17 hours. 2013-12-11 00:00:00
Microsoft status update:\nClosure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC (Dec. 2, 10:39 pm EST), Microsoft received reports of an issue in which some customers using Mac Outlook or Entourage may have been unable to send messages exceeding a size of 6 megabytes. \n\nMicrosoft engineers deployed an update across the affected environment which remediated impact. The issue was successfully fixed on Wednesday, December 11, 2013 at 5:00 PM UTC (12 noon EST). Microsoft status update:\nClosure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC (Dec. 2, 10:39 pm EST), Microsoft received reports of an issue in which some customers using Mac Outlook or Entourage may have been unable to send messages exceeding a size of 6 megabytes. \n\nMicrosoft engineers deployed an update across the affected environment which remediated impact. The issue was successfully fixed on Wednesday, December 11, 2013 at 5:00 PM UTC (12 noon EST). 2013-12-11 00:00:00
Microsoft status update: Microsoft has received reports of an issue in which some customers using Mac Outlook or Entourage may be unable to send messages exceeding a size of 6 megabytes. Engineers have identified the cause of the issue and are in the process of a deploying an update. Microsoft status update: Microsoft has received reports of an issue in which some customers using Mac Outlook or Entourage may be unable to send messages exceeding a size of 6 megabytes. Engineers have identified the cause of the issue and are in the process of a deploying an update. 2013-12-10 00:00:00