Performance: Mac Outlook 2011 issue with attachment sizes
Last Updated:
2013-12-11 05:00:00
Event:
2013-12-10 05:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some users of Mac Outlook 2011 cannot send messages larger than 6 MB in size. Microsoft is investigating.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Microsoft status update (3:02 PM EST): \nMicrosoft is continuing to work towards resolving an issue in which some customers using Mac Outlook or Entourage may be unable to send messages exceeding a size of 6 megabytes. An update to the latest build is being performed to remediate impact. Engineers have completed the deployment for over 90% of customers and expect to finish all deployment within the next 12-17 hours. | Microsoft status update (3:02 PM EST): \nMicrosoft is continuing to work towards resolving an issue in which some customers using Mac Outlook or Entourage may be unable to send messages exceeding a size of 6 megabytes. An update to the latest build is being performed to remediate impact. Engineers have completed the deployment for over 90% of customers and expect to finish all deployment within the next 12-17 hours. | 2013-12-11 | 05:00:00 |
| Microsoft status update:\nClosure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC (Dec. 2, 10:39 pm EST), Microsoft received reports of an issue in which some customers using Mac Outlook or Entourage may have been unable to send messages exceeding a size of 6 megabytes. \n\nMicrosoft engineers deployed an update across the affected environment which remediated impact. The issue was successfully fixed on Wednesday, December 11, 2013 at 5:00 PM UTC (12 noon EST). | Microsoft status update:\nClosure Summary: On Tuesday, December 03, 2013 at approximately 3:39 AM UTC (Dec. 2, 10:39 pm EST), Microsoft received reports of an issue in which some customers using Mac Outlook or Entourage may have been unable to send messages exceeding a size of 6 megabytes. \n\nMicrosoft engineers deployed an update across the affected environment which remediated impact. The issue was successfully fixed on Wednesday, December 11, 2013 at 5:00 PM UTC (12 noon EST). | 2013-12-11 | 05:00:00 |
| Microsoft status update: Microsoft has received reports of an issue in which some customers using Mac Outlook or Entourage may be unable to send messages exceeding a size of 6 megabytes. Engineers have identified the cause of the issue and are in the process of a deploying an update. | Microsoft status update: Microsoft has received reports of an issue in which some customers using Mac Outlook or Entourage may be unable to send messages exceeding a size of 6 megabytes. Engineers have identified the cause of the issue and are in the process of a deploying an update. | 2013-12-10 | 05:00:00 |