Scheduled Service Change: ImageNow: planned outage, MS security updates
Users will not be able to access the stored Document/Content files via the web application until the patches and server reboots complete.\n\nAccess to the application is still available since the app and web server are redundant but there is only one file server.
There is no workaround for this issue
On Thursday, December 12th, 2013, operating system updates will be applied to the ImageNow servers beginning at 5am. We expect ImageNow to be available to users sometime after 6am.