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Scheduled Service Change: Spam Opt Out Changes in whoIAm

Last Updated:
2013-11-21 00:00:00
Event:
2013-11-24 00:00:00
Status:
Closed
Brief Description:
User Impact:
User will get error message if user enter non-cornell email address in mail routing and also check the box of "SPAM OPT OUT". Below is the error user will see:\nError!\n\nYour request to opt out of spam blocking cannot be completed because your Cornell email is currently set to be delivered to a non-Cornell address. To fix this, go to the top of the web page and remove all non-Cornell addresses from the "Deliver my email to" fields. (A non-Cornell address is any address that does not end in "cornell.edu".)
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
When user's mail route to some non-Cornell email address, any spam sent to netid@cornell.edu appears to the ISP to be coming from us, and the ISP blacklists us. The change in whoIAm is to not allow user opt out "Spam blocking" if user choose to route t...