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Scheduled Service Change: Patching Java, Tomcat and MySQL on Casper Servers

Last Updated:
2013-11-14 00:00:00
Event:
2013-11-16 00:00:00
Status:
Closed
Brief Description:
User Impact:
For a brief period of time (less than 5 minutes) TSPs will be unable to log into the Casper Management interface. There will be no effect on computers enrolled into the system.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
On November 16th at 7:00am the Casper servers will be updated to the latest versions of Java, Tomcat and MySQL. We anticipate a 5-minute outage sometime between 7-8am where the Casper management interface will be unavailable. After the update, the chan...