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Scheduled Service Change: Patching Java, Tomcat and MySQL on Casper Servers

Last Updated:
2013-11-14 00:00:00
2013-11-16 00:00:00
Brief Description:
User Impact:
For a brief period of time (less than 5 minutes) TSPs will be unable to log into the Casper Management interface. There will be no effect on computers enrolled into the system.
There is no workaround for this issue
Current Status:
Services Affected:
Full Description:
On November 16th at 7:00am the Casper servers will be updated to the latest versions of Java, Tomcat and MySQL. We anticipate a 5-minute outage sometime between 7-8am where the Casper management interface will be unavailable. After the update, the chan...