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Performance: Message delivery problem for e-lists that have child e-lists

Last Updated:
2013-10-24 00:00:00
Event:
2013-10-22 00:00:00
Status:
Closed
Brief Description:
E-lists
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Messages sent from one e-list (the "parent") to other e-lists subscribed to that list (the "child" lists) were being rejected by PureMessage as spam.



Timeline of Changes

Description Current Status Date Time
PureMessage has been adjusted so that it no longer intercepts email sent from a parent e-list to child e-lists.\n\nThe problem occurred between Oct. 22 at 12:30 pm and Oct. 23 at 3:37 pm. A total of 335 messages involving 108 child e-lists were bounced during this time. \n\nCIT is working to notify the owners of the affected e-lists. PureMessage has been adjusted so that it no longer intercepts email sent from a parent e-list to child e-lists.\n\nThe problem occurred between Oct. 22 at 12:30 pm and Oct. 23 at 3:37 pm. A total of 335 messages involving 108 child e-lists were bounced during this time. \n\nCIT is working to notify the owners of the affected e-lists. 2013-10-24 00:00:00