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Performance: Message delivery problem for e-lists that have child e-lists

Last Updated:
2013-10-24 00:00:00
Event:
2013-10-22 00:00:00
Status:
Closed
Brief Description:
E-lists
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Messages sent from one e-list (the "parent") to other e-lists subscribed to that list (the "child" lists) were being rejected by PureMessage as spam.
CIT TDX ID:



Timeline of Changes

Description Current Status Date Time
PureMessage has been adjusted so that it no longer intercepts email sent from a parent e-list to child e-lists.\n\nThe problem occurred between Oct. 22 at 12:30 pm and Oct. 23 at 3:37 pm. A total of 335 messages involving 108 child e-lists were bounced during this time. \n\nCIT is working to notify the owners of the affected e-lists. PureMessage has been adjusted so that it no longer intercepts email sent from a parent e-list to child e-lists.\n\nThe problem occurred between Oct. 22 at 12:30 pm and Oct. 23 at 3:37 pm. A total of 335 messages involving 108 child e-lists were bounced during this time. \n\nCIT is working to notify the owners of the affected e-lists. 2013-10-24 00:00:00