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Unplanned Outage: Network and Phone Service problems affecting The Campus.

Last Updated:
2009-11-07 00:00:00
Event:
2009-11-07 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Numerous Devices down in numerous areas of the Campus. Phone and Network Service is affected.



Timeline of Changes

Description Current Status Date Time
Making calls and assessments being made.\nUnknown cause, unknown what all is affected unknown duration. Making calls and assessments being made.\nUnknown cause, unknown what all is affected unknown duration. 2009-11-07 00:00:00
Widespread Power Outage Affects Campus Saturday, November 7, 2009\nAs of 3:07 AM, Saturday, November 7, 2009, a power outage affects most of Cornell's main campus. Most buildings are without power. \n\nThe campus telephone system is down. \n\nCrews are on en route to identify the problem and restore power.\n\nAn update will be posted at about 6:00 AM\n Widespread Power Outage Affects Campus Saturday, November 7, 2009\nAs of 3:07 AM, Saturday, November 7, 2009, a power outage affects most of Cornell's main campus. Most buildings are without power. \n\nThe campus telephone system is down. \n\nCrews are on en route to identify the problem and restore power.\n\nAn update will be posted at about 6:00 AM\n 2009-11-07 00:00:00
An update will be posted at about 6:00 AM An update will be posted at about 6:00 AM 2009-11-07 00:00:00
Cornell's Campus PBX (phone system) is still down. Avaya technicians have been contacted and are working to restore phone service. Cornell's Campus PBX (phone system) is still down. Avaya technicians have been contacted and are working to restore phone service. 2009-11-07 00:00:00
Campus Telephone System Down as of 3:10 AM Saturday, November 7, 2009\n--------------------------------------------------\n\nThe Cornell campus phone system remains down after a power outage that occurred at about 3:10 AM Saturday morning, November 7, 2009.\n\nThe loss of power was caused by a tripped line protection relay on the main campus electric feed. Crews were able to switch to a backup feed and restore power at about 4:45 AM.\n\nCIT crews are on site working to restore the telephone system. \n\nIf you have an emergency, please use a non-campus phone, e.g. cell phone, to call 911. The Tompkins County 911 center will contact Cornell Police.\n\nPlease check http://www.cornell.edu/cuinfo/specialconditions/ for further updates. Another update will be posted at about 8:00 AM.\n\n Campus Telephone System Down as of 3:10 AM Saturday, November 7, 2009\n--------------------------------------------------\n\nThe Cornell campus phone system remains down after a power outage that occurred at about 3:10 AM Saturday morning, November 7, 2009.\n\nThe loss of power was caused by a tripped line protection relay on the main campus electric feed. Crews were able to switch to a backup feed and restore power at about 4:45 AM.\n\nCIT crews are on site working to restore the telephone system. \n\nIf you have an emergency, please use a non-campus phone, e.g. cell phone, to call 911. The Tompkins County 911 center will contact Cornell Police.\n\nPlease check http://www.cornell.edu/cuinfo/specialconditions/ for further updates. Another update will be posted at about 8:00 AM.\n\n 2009-11-07 00:00:00
The Campus Telephone System (PBX) is now up as of 7:04am this morning. The Campus Telephone System (PBX) is now up as of 7:04am this morning. 2009-11-07 00:00:00
Looks like Power and Phones have been restored and are working once again. Looks like Power and Phones have been restored and are working once again. 2009-11-07 00:00:00