Performance: Incoming messages slow delivery 10/10, 2:35-8:41 pm
Last Updated:
2013-10-11 04:00:00
Event:
2013-10-10 04:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
As of about 9:15 pm Oct. 10, incoming messages sent to @cornell.edu addresses are being delivered as usual, without delay.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT is investigating. | CIT is investigating. | 2013-10-10 | 04:00:00 |
| Initially this issue was thought to be affecting some Cornell e-lists. The scope is actually all incoming email. CIT is seeing unusually large numbers of incoming messages. We are investigating the source/cause. | Initially this issue was thought to be affecting some Cornell e-lists. The scope is actually all incoming email. CIT is seeing unusually large numbers of incoming messages. We are investigating the source/cause. | 2013-10-10 | 04:00:00 |
| Microsoft assisted CIT in finding a known bug in Exchange triggered by an invalid unicode "from" address. This bug caused incoming messages to @cornell.edu addresses to be delayed between about 2:35 pm and 8:41 pm. As about 9:15 pm, email delivery had resumed at normal speed. | Microsoft assisted CIT in finding a known bug in Exchange triggered by an invalid unicode "from" address. This bug caused incoming messages to @cornell.edu addresses to be delayed between about 2:35 pm and 8:41 pm. As about 9:15 pm, email delivery had resumed at normal speed. | 2013-10-10 | 04:00:00 |