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Performance: Certificate manager inconsistent behavior

Last Updated:
2013-10-31 00:00:00
Event:
2013-08-19 00:00:00
Status:
Closed
Brief Description:
Cornell University SSL Certificate Service
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The InCommon Digital Certificate Service, which is used for Cornell University SSL Certificate Service, is currently experiencing some instability and inconsistent behavior. As a result, when requests have been made for SSL certificates for a web server, some users have experienced timeouts or errors. \n\nSince the problem is sporadic, waiting and trying again will generally work. The vendor is working to resolve the issue. If you need immediate assistance or have questions, please contact idmgmt@cornell.edu.