Performance: IMAP, POP email users unable to connect
Last Updated:
2013-06-14 00:00:00
Event:
2013-06-14 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Individuals who use the IMAP or POP protocol for email have been unable to get mail since about 3 am Friday morning. Some automated processes, ticketing systems, and connections to group accounts from mobile devices are also affected.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The affected connections use the imap.cornell.edu and pop.cornell.edu server addresses. \n\nCIT is working to fix the problem as quickly as possible. | The affected connections use the imap.cornell.edu and pop.cornell.edu server addresses. \n\nCIT is working to fix the problem as quickly as possible. | 2013-06-14 | 00:00:00 |
| The problem was corrected at approximately 9:30 am. | The problem was corrected at approximately 9:30 am. | 2013-06-14 | 00:00:00 |