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Performance: IMAP, POP email users unable to connect

Last Updated:
2013-06-14 00:00:00
Event:
2013-06-14 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Individuals who use the IMAP or POP protocol for email have been unable to get mail since about 3 am Friday morning. Some automated processes, ticketing systems, and connections to group accounts from mobile devices are also affected.



Timeline of Changes

Description Current Status Date Time
The affected connections use the imap.cornell.edu and pop.cornell.edu server addresses. \n\nCIT is working to fix the problem as quickly as possible. The affected connections use the imap.cornell.edu and pop.cornell.edu server addresses. \n\nCIT is working to fix the problem as quickly as possible. 2013-06-14 00:00:00
The problem was corrected at approximately 9:30 am. The problem was corrected at approximately 9:30 am. 2013-06-14 00:00:00