Performance: Delay with WhoIAm routing changes, June 2-3
Last Updated:
2013-06-04 04:00:00
Event:
2013-06-02 04:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Between Sunday, June 2nd, at 7 am and Monday, June 3rd at 1 pm, changes to email routing set in WhoIAm were delayed. The routing changes made during this period took effect by 2pm on Monday.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The issue was traced to a problem in the application that applies routing changes. The problem was corrected.\n\nPlease report any issues with email routing changes to the IT Service Desk (255-5500). Routing changes should take effect within 2 hours of being set in WhoIAm. | The issue was traced to a problem in the application that applies routing changes. The problem was corrected.\n\nPlease report any issues with email routing changes to the IT Service Desk (255-5500). Routing changes should take effect within 2 hours of being set in WhoIAm. | 2013-06-04 | 04:00:00 |