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Performance: Delay with WhoIAm routing changes, June 2-3

Last Updated:
2013-06-04 00:00:00
Event:
2013-06-02 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Between Sunday, June 2nd, at 7 am and Monday, June 3rd at 1 pm, changes to email routing set in WhoIAm were delayed. The routing changes made during this period took effect by 2pm on Monday.



Timeline of Changes

Description Current Status Date Time
The issue was traced to a problem in the application that applies routing changes. The problem was corrected.\n\nPlease report any issues with email routing changes to the IT Service Desk (255-5500). Routing changes should take effect within 2 hours of being set in WhoIAm. The issue was traced to a problem in the application that applies routing changes. The problem was corrected.\n\nPlease report any issues with email routing changes to the IT Service Desk (255-5500). Routing changes should take effect within 2 hours of being set in WhoIAm. 2013-06-04 00:00:00