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Performance: Delays with email, week of April 22

Last Updated:
2013-04-30 00:00:00
Event:
2013-04-26 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
A few thousand email messages bound for email accounts outside of Office 365 were delayed for several days. This mail was successfully delivered on April 25 and 26.



Timeline of Changes

Description Current Status Date Time
All delayed email was delivered on Friday morning, April 26th. All delayed email was delivered on Friday morning, April 26th. 2013-04-30 00:00:00
The delay was caused by tens of thousands of spam messages sent from compromised Cornell email accounts, which created a backlog for outgoing messages earlier in the week. The backlog was cleared on April 25-26.\n\nIf you've set your Cornell email to be delivered to both your Office 365 account and an external address, you may see newly arrived messages in your external account that were delivered several days ago to your Office 365 account. The delay was caused by tens of thousands of spam messages sent from compromised Cornell email accounts, which created a backlog for outgoing messages earlier in the week. The backlog was cleared on April 25-26.\n\nIf you've set your Cornell email to be delivered to both your Office 365 account and an external address, you may see newly arrived messages in your external account that were delivered several days ago to your Office 365 account. 2013-04-26 00:00:00