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Performance: Some Outgoing Email Blocked

Last Updated:
2013-04-23 00:00:00
Event:
2013-04-22 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some email sent from Cornell addresses to other institutions is being returned to the sender with an error message explaining that the mail cannot be delivered.



Timeline of Changes

Description Current Status Date Time
Some outgoing email continues to be returned to the sender. We expect this problem to be resolved by Wednesday morning. Some outgoing email continues to be returned to the sender. We expect this problem to be resolved by Wednesday morning. 2013-04-23 00:00:00
SpamCop has removed Cornell's email servers from its block list. SpamCop has removed Cornell's email servers from its block list. 2013-04-23 00:00:00
The SpamCop organization has placed Cornell University on a temporary block list as a result of the detection of large quantities of spam sent from university email accounts.\n\nPlease try resending your message again after a number of hours, or send the message from a non-Cornell email account.\n\nExample error text:\n\n ----- The following addresses had permanent fatal errors -----\nailto:name@stonybrook.edu>>\n (reason: 553 5.3.0 Spam blocked see: http://spamcop.net/bl.shtml?128.253.83.168 \n\nSecond example error text: \n\nYour message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery.\n...\nuniversity.edu # #5.7.1 SMTP; 550 5.7.1 The IP address 128.253.83.168 was rejected by the Realtime Block List provider bl.spamcop.net.> #SMTP# The SpamCop organization has placed Cornell University on a temporary block list as a result of the detection of large quantities of spam sent from university email accounts.\n\nPlease try resending your message again after a number of hours, or send the message from a non-Cornell email account.\n\nExample error text:\n\n ----- The following addresses had permanent fatal errors -----\nailto:name@stonybrook.edu>>\n (reason: 553 5.3.0 Spam blocked see: http://spamcop.net/bl.shtml?128.253.83.168 \n\nSecond example error text: \n\nYour message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery.\n...\nuniversity.edu # #5.7.1 SMTP; 550 5.7.1 The IP address 128.253.83.168 was rejected by the Realtime Block List provider bl.spamcop.net.> #SMTP# 2013-04-22 00:00:00