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Performance: Preferred names not displaying in Outlook

Last Updated:
2013-04-18 00:00:00
Event:
2013-03-25 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some people have reported that the "preferred name" or nickname they set is no longer displaying in their email messages. This is a known issue related to the Workday go-live.



Timeline of Changes

Description Current Status Date Time
Faculty and staff can set their "preferred name" in Workday. For instructions, please see http://www.it.cornell.edu/services/guides/facstaff_email/start/nickname.cfm Faculty and staff can set their "preferred name" in Workday. For instructions, please see http://www.it.cornell.edu/services/guides/facstaff_email/start/nickname.cfm 2013-04-18 00:00:00
At this time, we do not have a fix for this issue, and we do not have a way for people to reset their "preferred name". We will provide an update once the issue is better understood. At this time, we do not have a fix for this issue, and we do not have a way for people to reset their "preferred name". We will provide an update once the issue is better understood. 2013-03-25 00:00:00