Performance: Preferred names not displaying in Outlook
Last Updated:
2013-04-18 04:00:00
Event:
2013-03-25 04:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some people have reported that the "preferred name" or nickname they set is no longer displaying in their email messages. This is a known issue related to the Workday go-live.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Faculty and staff can set their "preferred name" in Workday. For instructions, please see http://www.it.cornell.edu/services/guides/facstaff_email/start/nickname.cfm | Faculty and staff can set their "preferred name" in Workday. For instructions, please see http://www.it.cornell.edu/services/guides/facstaff_email/start/nickname.cfm | 2013-04-18 | 04:00:00 |
| At this time, we do not have a fix for this issue, and we do not have a way for people to reset their "preferred name". We will provide an update once the issue is better understood. | At this time, we do not have a fix for this issue, and we do not have a way for people to reset their "preferred name". We will provide an update once the issue is better understood. | 2013-03-25 | 04:00:00 |