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Unplanned Outage: Remedy Email is Backlogged

Last Updated:
2013-03-13 00:00:00
Event:
2013-03-13 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Earlier Remedy was not responding. That problem has been resolved however Remedy email is backlogged at this time.



Timeline of Changes

Description Current Status Date Time
We are currently investigating this problem and will notify you with updates on this situation.\nCIT is contacting the vendor. We are currently investigating this problem and will notify you with updates on this situation.\nCIT is contacting the vendor. 2013-03-13 00:00:00
Remedy is now available and responding normally. Remedy is now available and responding normally. 2013-03-13 00:00:00
Vendor is working on the email backlog issue. Vendor is working on the email backlog issue. 2013-03-13 00:00:00
Remedy email is operating normally. Remedy email is operating normally. 2013-03-13 00:00:00