Unplanned Outage: Remedy Email is Backlogged
Last Updated:
2013-03-13 00:00:00
Event:
2013-03-13 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Earlier Remedy was not responding. That problem has been resolved however Remedy email is backlogged at this time.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are currently investigating this problem and will notify you with updates on this situation.\nCIT is contacting the vendor. | We are currently investigating this problem and will notify you with updates on this situation.\nCIT is contacting the vendor. | 2013-03-13 | 00:00:00 |
| Remedy is now available and responding normally. | Remedy is now available and responding normally. | 2013-03-13 | 00:00:00 |
| Vendor is working on the email backlog issue. | Vendor is working on the email backlog issue. | 2013-03-13 | 00:00:00 |
| Remedy email is operating normally. | Remedy email is operating normally. | 2013-03-13 | 00:00:00 |