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Unplanned Outage: Cornell web sites

Last Updated:
2013-03-12 00:00:00
Event:
2013-03-12 00:00:00
Status:
Closed
Brief Description:
Cornell web sites
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Many Cornell campus web sites went down temporarily this afternoon, around 3:00 pm. CIT is working to resolve the problem.



Timeline of Changes

Description Current Status Date Time
CIT is working to resolve the problem. CIT is working to resolve the problem. 2013-03-12 00:00:00
Campus web sites are coming back up, including www.cornell.edu. Cleanup is underway. Campus web sites are coming back up, including www.cornell.edu. Cleanup is underway. 2013-03-12 00:00:00
The Cornell campus web sites and services affected by this morning's outage are available. The outage appears to have been caused by a network issue in the data center that affected network mounted storage and some databases. The Cornell campus web sites and services affected by this morning's outage are available. The outage appears to have been caused by a network issue in the data center that affected network mounted storage and some databases. 2013-03-12 00:00:00
Many Cornell campus web sites are currently down. CIT is working to resolve the problem.\n Many Cornell campus web sites are currently down. CIT is working to resolve the problem.\n 2013-03-12 00:00:00
The web sites that went down at around 3:00 pm this afternoon appear to be back up. CIT is continuing to investigate the issue. The web sites that went down at around 3:00 pm this afternoon appear to be back up. CIT is continuing to investigate the issue. 2013-03-12 00:00:00
We are still investigating this issue. In the meantime, we are monitoring the systems very closely, as we have identified that there could be further instabilities.\n\nAssuming that there are no changes this evening, we will continue to monitor systems closely and provide an update by noon (12:00 pm) tomorrow, March 13.\n\nThank you for your steadfast patience as we work to resolve this issue. We are still investigating this issue. In the meantime, we are monitoring the systems very closely, as we have identified that there could be further instabilities.\n\nAssuming that there are no changes this evening, we will continue to monitor systems closely and provide an update by noon (12:00 pm) tomorrow, March 13.\n\nThank you for your steadfast patience as we work to resolve this issue. 2013-03-12 00:00:00
This issue has been resolved by rebooting the data center network router at 7:00 pm. This issue has been resolved by rebooting the data center network router at 7:00 pm. 2013-03-12 00:00:00