Performance: Email delays
Last Updated:
2013-03-07 05:00:00
Event:
2013-03-06 05:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT is investigating reports of significant email delays affecting some individuals.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT is analyzing the issue. Messages that were delayed by more than 5 minutes should be reported to the IT Service Desk. Please send the full headers of the delayed message to itservicedesk@cornell.edu -- see how to do that at \nhttp://www.it.cornell.edu/services/guides/facstaff_email/headers.cfm | CIT is analyzing the issue. Messages that were delayed by more than 5 minutes should be reported to the IT Service Desk. Please send the full headers of the delayed message to itservicedesk@cornell.edu -- see how to do that at \nhttp://www.it.cornell.edu/services/guides/facstaff_email/headers.cfm | 2013-03-07 | 05:00:00 |
| CIT determined that the underlying cause was due to the processing of an unusually large volume of virus-laden messages. Mail delivery times are back within normal expected range. | CIT determined that the underlying cause was due to the processing of an unusually large volume of virus-laden messages. Mail delivery times are back within normal expected range. | 2013-03-07 | 05:00:00 |