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Performance: Email delays

Last Updated:
2013-03-07 00:00:00
Event:
2013-03-06 00:00:00
Status:
Closed
Brief Description:
Email
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT is investigating reports of significant email delays affecting some individuals.



Timeline of Changes

Description Current Status Date Time
CIT is analyzing the issue. Messages that were delayed by more than 5 minutes should be reported to the IT Service Desk. Please send the full headers of the delayed message to itservicedesk@cornell.edu -- see how to do that at \nhttp://www.it.cornell.edu/services/guides/facstaff_email/headers.cfm CIT is analyzing the issue. Messages that were delayed by more than 5 minutes should be reported to the IT Service Desk. Please send the full headers of the delayed message to itservicedesk@cornell.edu -- see how to do that at \nhttp://www.it.cornell.edu/services/guides/facstaff_email/headers.cfm 2013-03-07 00:00:00
CIT determined that the underlying cause was due to the processing of an unusually large volume of virus-laden messages. Mail delivery times are back within normal expected range. CIT determined that the underlying cause was due to the processing of an unusually large volume of virus-laden messages. Mail delivery times are back within normal expected range. 2013-03-07 00:00:00