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Performance: Incoming email not being processed in Remedy

Last Updated:
2013-02-21 00:00:00
Event:
2013-02-21 00:00:00
Status:
Closed
Brief Description:
Remedy
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Incoming email to Remedy On Demand is not being processed as of 4:00 AM this morning. We are currently investigating this problem and will notify you with updates on this situation.



Timeline of Changes

Description Current Status Date Time
Incoming email to Remedy On Demand is now being processed as normal. All backlogged email has been processed. Incoming email to Remedy On Demand is now being processed as normal. All backlogged email has been processed. 2013-02-21 00:00:00