Performance: Incoming email not being processed in Remedy
Last Updated:
2013-02-21 05:00:00
Event:
2013-02-21 05:00:00
Status:
Closed
Brief Description:
Remedy
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Incoming email to Remedy On Demand is not being processed as of 4:00 AM this morning. We are currently investigating this problem and will notify you with updates on this situation.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Incoming email to Remedy On Demand is now being processed as normal. All backlogged email has been processed. | Incoming email to Remedy On Demand is now being processed as normal. All backlogged email has been processed. | 2013-02-21 | 05:00:00 |