Performance: Remedy on Demand issues
Last Updated:
2013-01-16 05:00:00
Event:
2013-01-15 05:00:00
Status:
Closed
Brief Description:
Remedy on Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Incoming emails have not been processed since 5 pm Jan 15th 2013.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| As of right now, there is 136 emails waiting to be processed. The issue should be resolved by 8am. | As of right now, there is 136 emails waiting to be processed. The issue should be resolved by 8am. | 2013-01-16 | 05:00:00 |
| Remedy on Demand is processing emails normally at this time. | Remedy on Demand is processing emails normally at this time. | 2013-01-16 | 05:00:00 |