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Performance: Remedy on Demand issues

Last Updated:
2013-01-16 00:00:00
Event:
2013-01-15 00:00:00
Status:
Closed
Brief Description:
Remedy on Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Incoming emails have not been processed since 5 pm Jan 15th 2013.



Timeline of Changes

Description Current Status Date Time
As of right now, there is 136 emails waiting to be processed. The issue should be resolved by 8am. As of right now, there is 136 emails waiting to be processed. The issue should be resolved by 8am. 2013-01-16 00:00:00
Remedy on Demand is processing emails normally at this time. Remedy on Demand is processing emails normally at this time. 2013-01-16 00:00:00