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Unplanned Outage: E-list outage

Last Updated:
2009-08-19 00:00:00
Event:
2009-08-19 00:00:00
Status:
Closed
Brief Description:
E-Lists
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT technical support staff are currently working on an issue related to one of our E-lists servers. This issue is affecting 62 mailing lists. Any list that ends with hp.list.cornell.edu or apgen.list.cornell.edu is affected by this outage. All other mailing lists should be working normally.



Timeline of Changes

Description Current Status Date Time
Lists affected by this outage will not be able to receive messages. Lists affected by this outage will not be able to receive messages. 2009-08-19 00:00:00
The 'Y2' instance of Lyris LM, which serves the 62 'special' elists is now\nback in operation\nhaving been migrated/upgraded from Lyris LM v9.2 on Solaris 10 (topaz3)\nto Lyris LM 10.2b on RHEL 5.3 (topaz5). The main problem encountered this\nmorning\nwith the migration arose from how Lyris LM's software license was to be\ninformed that\nit had been relocated to another machine. Even though the procedure work on\nanother instance of Lyris LM that was migrated at the same time, it\ninitially failed for\nthe 'Y2' instance.\n\n\nThe 45 messages that were queued for list on 'Y2' have been processed.\n\n\nIf further problems are encountered please let us know. The 'Y2' instance of Lyris LM, which serves the 62 'special' elists is now\nback in operation\nhaving been migrated/upgraded from Lyris LM v9.2 on Solaris 10 (topaz3)\nto Lyris LM 10.2b on RHEL 5.3 (topaz5). The main problem encountered this\nmorning\nwith the migration arose from how Lyris LM's software license was to be\ninformed that\nit had been relocated to another machine. Even though the procedure work on\nanother instance of Lyris LM that was migrated at the same time, it\ninitially failed for\nthe 'Y2' instance.\n\n\nThe 45 messages that were queued for list on 'Y2' have been processed.\n\n\nIf further problems are encountered please let us know. 2009-08-19 00:00:00