Unplanned Outage: Elist server outage
Last Updated:
2013-01-14 05:00:00
Event:
2013-01-12 05:00:00
Status:
Closed
Brief Description:
Lyris Elist Service
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The elist server suffered an outage from early Sat morning (2013-Jan-12 02:35) until after the Sun maintenance work. The service was fully restored and caught up with the backlog of postings and commands by (2013-Jan-13 12:30). It appears that the Lyris LM server internally dead locked.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We are working with both the vendor and systems to determine the root cause of the problem. | We are working with both the vendor and systems to determine the root cause of the problem. | 2013-01-14 | 05:00:00 |