Performance: Mail delay on small percentage of email
Last Updated:
2013-01-04 05:00:00
Event:
2013-01-01 05:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
In the early January 1, 2013 one of our internal mail routers overloaded due to a sudden flood of spam in effect causing it to go offline. The error detecting routines failed to detect the failure and correct it. This particular server is a low usage server. Mail that would have gone through that server was delayed, our apologies for any delays you may have experienced.\n \nTimeframe:\n1/1/2013 - 8am until 1/3/2013 7pm
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The problem was resolved on 1/3/2013 by 7:00 pm. | The problem was resolved on 1/3/2013 by 7:00 pm. | 2013-01-04 | 05:00:00 |