Skip to main content

Unplanned Outage: NYSERNet R&E Network issue

Last Updated:
2009-08-14 00:00:00
Event:
2009-08-14 00:00:00
Status:
Closed
Brief Description:
Network Connectivity
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The NYSERNet Network was temporarily impacted by a booster card loss \nof power on the Albany ONS Box (15454). This affected traffic \nbetween Albany and NYC as well as some service to the NYSERNet Data \nCenter in Syracuse. The card has returned to service.



Timeline of Changes

Description Current Status Date Time
NYSERNet is pursuing the replacement of this card at this time. NYSERNet is pursuing the replacement of this card at this time. 2009-08-14 00:00:00
The card in Albany continues to be unstable. We will replace the \ncard within the next 4 hours.\n\n The card in Albany continues to be unstable. We will replace the \ncard within the next 4 hours.\n\n 2009-08-14 00:00:00
The card in Albany continues to be unstable. We will replace the \ncard within the next 4 hours. The card in Albany continues to be unstable. We will replace the \ncard within the next 4 hours. 2009-08-14 00:00:00
We are currently experiencing issues with the NYSERNet wave to NYC which \nsupports our Cogent Commodity ISP service.\n\nAs of 1 p.m., NYSERNet had a replacement board for the failed one in \ntransit to Albany. Expected time of repair is about: 5 p.m.\n\nCornell's commodity ISP service will continue to operate over our other \nproviders, FTLG and Level3.\n\nThank you for your pateince.\n We are currently experiencing issues with the NYSERNet wave to NYC which \nsupports our Cogent Commodity ISP service.\n\nAs of 1 p.m., NYSERNet had a replacement board for the failed one in \ntransit to Albany. Expected time of repair is about: 5 p.m.\n\nCornell's commodity ISP service will continue to operate over our other \nproviders, FTLG and Level3.\n\nThank you for your pateince.\n 2009-08-14 00:00:00
NYSERnet remote hands engineer and the Cisco replacement part are \nconverging on the Albany POP, with arrival of both scheduled for \naround 3:30. NYSERnet anticipates the maintenance to replace the failing \nONS Booster card to begin between 3:30 and 4:00 this \nafternoon. Those members who have optical paths between Syracuse and \nNew York will see another loss of signal during the maintenance. NYSERnet \nwill be monitoring the remote work from the Syracuse office and will \nupdate again when the maintenance is complete.\n NYSERnet remote hands engineer and the Cisco replacement part are \nconverging on the Albany POP, with arrival of both scheduled for \naround 3:30. NYSERnet anticipates the maintenance to replace the failing \nONS Booster card to begin between 3:30 and 4:00 this \nafternoon. Those members who have optical paths between Syracuse and \nNew York will see another loss of signal during the maintenance. NYSERnet \nwill be monitoring the remote work from the Syracuse office and will \nupdate again when the maintenance is complete.\n 2009-08-14 00:00:00
The emergency maintenance in Albany has been completed, and the \nconnection has been stable for the last 20 minutes. All services \nshould be fully restored. The emergency maintenance in Albany has been completed, and the \nconnection has been stable for the last 20 minutes. All services \nshould be fully restored. 2009-08-14 00:00:00