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Unplanned Outage: The main elist server and the bulkmail server are down

Last Updated:
2012-12-19 00:00:00
Event:
2012-12-19 00:00:00
Status:
Closed
Brief Description:
Lyris Elist Service
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The main elist server and the bulkmail server are down. The problem is being investigate. Next status update at 09:00



Timeline of Changes

Description Current Status Date Time
We are still investigating the problem with the elist and bulkmail servers. Next update will be 09:30 We are still investigating the problem with the elist and bulkmail servers. Next update will be 09:30 2012-12-19 00:00:00
\nWhile we have reached a better understanding of the problem we are still working out how to fix it. Next update will be 10:00 \nWhile we have reached a better understanding of the problem we are still working out how to fix it. Next update will be 10:00 2012-12-19 00:00:00
The elist/bulk mail problem is resolved. The servers are up and running. The problem was traced to a bug in Oracle software that could only be resolved by rebooting the servers. The elist/bulk mail problem is resolved. The servers are up and running. The problem was traced to a bug in Oracle software that could only be resolved by rebooting the servers. 2012-12-19 00:00:00