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Scheduled Service Change: Bomgar Appliance Update

Last Updated:
2012-12-10 00:00:00
Event:
2012-12-11 00:00:00
Status:
Closed
Brief Description:
User Impact:
For a short few seconds users of the Bomgar Representative Console will be unable to use Bomgar during the update.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Bomgar Corporation has notified CIT today of a significant bug in the latest code running on the Bomgar Appliances. The bug causes an issue where a representative may be unable to use the Start Menu when remote controlling a Windows machine. An update ...