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Scheduled Service Change: Upgrade Bomgar to code base 12.3.1

Last Updated:
2012-12-06 00:00:00
Event:
2012-12-09 00:00:00
Status:
Closed
Brief Description:
User Impact:
The Remote Assistance service will be unavailable for the duration of the update. We anticipate that the update will take no longer than 15 minutes.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
On Sunday December 9th CIT will be updating the Bomgar Appliances to code version 12.3.1. This will give us official support for OS X 10.8 Mountain Lion, iOS 6, fix bugs and make available many other new features. For a complete list of bug fixes and e...