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Scheduled Service Change: Upgrade Bomgar to code base 12.3.1

Last Updated:
2012-12-06 00:00:00
2012-12-09 00:00:00
Brief Description:
User Impact:
The Remote Assistance service will be unavailable for the duration of the update. We anticipate that the update will take no longer than 15 minutes.
There is no workaround for this issue
Current Status:
Services Affected:
Full Description:
On Sunday December 9th CIT will be updating the Bomgar Appliances to code version 12.3.1. This will give us official support for OS X 10.8 Mountain Lion, iOS 6, fix bugs and make available many other new features. For a complete list of bug fixes and e...