Unplanned Outage: PeopleSoft Production (PSPROD)
Last Updated:
2009-08-03 04:00:00
Event:
2009-08-03 04:00:00
Status:
Closed
Brief Description:
Administrative Applications
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
We have had reports of users being unable to access PSPROD this morning via \nthe web.\n
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Peoplesoft admins have been contacted and \nare currently investigating this issue. We will notify you of any updates. | Peoplesoft admins have been contacted and \nare currently investigating this issue. We will notify you of any updates. | 2009-08-03 | 04:00:00 |
| PSPROD issues are resolved. Peoplesoft admins bounced the application servers and web servers for PSPROD and \nrebuilt certain indexes. Users are now able to access PSPROD. We also \ncleared cache so initial processing will be slow as cache rebuilds.\n\nThank you.\n | PSPROD issues are resolved. Peoplesoft admins bounced the application servers and web servers for PSPROD and \nrebuilt certain indexes. Users are now able to access PSPROD. We also \ncleared cache so initial processing will be slow as cache rebuilds.\n\nThank you.\n | 2009-08-03 | 04:00:00 |