Performance: Video On Demand (VOD) Service: Users are unable to upload new content
Last Updated:
2012-12-06 05:00:00
Event:
2012-12-05 05:00:00
Status:
Closed
Brief Description:
Video On Demand (VOD) Service
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The Video On Demand (VOD) Service is currently experiencing an issue where users are unable to upload new content. The hosting, management, and playback of previously-uploaded content is not affected.\nThe issue appears at this time to be limited specifically to the ability to upload new content. The issue has been reported to the vendor and is under investigation.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| This issue has been resolved and uploads are working again | This issue has been resolved and uploads are working again | 2012-12-06 | 05:00:00 |
| The Video On Demand (VOD) service is experiencing intermittent problems which may prevent new videos from being uploaded. This issue is only affecting the ability to upload new videos. The hosting, management, and playback of previously-uploaded content is not affected. CIT has contacted the vendor and they are actively investigating this issue. | The Video On Demand (VOD) service is experiencing intermittent problems which may prevent new videos from being uploaded. This issue is only affecting the ability to upload new videos. The hosting, management, and playback of previously-uploaded content is not affected. CIT has contacted the vendor and they are actively investigating this issue. | 2012-12-05 | 05:00:00 |