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Unplanned Outage: Remedy on Demand issues

Last Updated:
2012-11-19 00:00:00
Event:
2012-11-19 00:00:00
Status:
Closed
Brief Description:
Remedy on Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
users are unable to access the Remedy on Demand service. We are currently investigating this problem and will notify you with updates on this situation.



Timeline of Changes

Description Current Status Date Time
The vendor is still investigating the issue with Remedy On Demand. It was caused by a hot fix they implemented on Sunday morning. We do not have an ETA yet. The vendor is still investigating the issue with Remedy On Demand. It was caused by a hot fix they implemented on Sunday morning. We do not have an ETA yet. 2012-11-19 00:00:00
Remedy OnDemand is now available. You may need to clear your Browser cache if the page doesn’t display correctly.\n\nAgain, we are really sorry for the inconvenience this has caused you.\n\nBest Regards,\n\nThe Remedy Support team.\n Remedy OnDemand is now available. You may need to clear your Browser cache if the page doesn’t display correctly.\n\nAgain, we are really sorry for the inconvenience this has caused you.\n\nBest Regards,\n\nThe Remedy Support team.\n 2012-11-19 00:00:00