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Scheduled Service Change: Oracle database patching for CommonSpot database

Last Updated:
2012-10-11 00:00:00
Event:
2012-10-12 00:00:00
Status:
Closed
Brief Description:
User Impact:
This depends if customers have configured their datasources with failover - if they have not, then the site will be down and a database or 500 error will be shown. If they have configured failover, the site will remain up.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CommonSpot sites that have configured their datasources with failover should experience no effects. Sites that have not configured it will be down and a database or 500 error will be shown. \n\nHosted Services and IWS recommends all CommonSpot customers check their sites after 7am on Friday to confirm all is normal.\n \nAnyone finding issues after 7am on Friday with CommonSpot websites should cont...