Performance: Some users' access to Outlook Web App (OWA)
Last Updated:
2012-10-17 04:00:00
Event:
2012-10-08 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some users are unable to access Outlook Web App (OWA) and instead see the error "A problem occurred while you were trying to use your mailbox."
CIT TDX ID:
Timeline of Changes
Description | Current Status | Date | Time |
---|---|---|---|
Updates will be posted via the other Exchange-related status alert: \nhttp://www.it.cornell.edu/services/alert.cfm?id=2287 | Updates will be posted via the other Exchange-related status alert: \nhttp://www.it.cornell.edu/services/alert.cfm?id=2287 | 2012-10-17 | 04:00:00 |
CIT is continuing to investigate the cause of this issue. Some of the affected users can use an email client to connect to their email account, and some cannot. | CIT is continuing to investigate the cause of this issue. Some of the affected users can use an email client to connect to their email account, and some cannot. | 2012-10-15 | 04:00:00 |
We are investigating this issue. Please report errors of this kind to the IT Service Desk if the problem continues in the morning. | We are investigating this issue. Please report errors of this kind to the IT Service Desk if the problem continues in the morning. | 2012-10-08 | 04:00:00 |