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Performance: Small number of Exchange accounts being disabled

Last Updated:
2012-10-17 00:00:00
Event:
2012-09-26 00:00:00
Status:
Closed
Brief Description:
Exchange
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
A small number of Exchange accounts are being affected by an issue that is disabling the accounts. CIT is investigating.



Timeline of Changes

Description Current Status Date Time
Updates will be posted via another Exchange-related status alert: \nhttp://www.it.cornell.edu/services/alert.cfm?id=2287 Updates will be posted via another Exchange-related status alert: \nhttp://www.it.cornell.edu/services/alert.cfm?id=2287 2012-10-17 00:00:00
CIT is continuing to work with Microsoft. CIT is continuing to work with Microsoft. 2012-10-15 00:00:00
CIT is continuing to work with Microsoft on this issue. CIT is continuing to work with Microsoft on this issue. 2012-10-01 00:00:00
A small number of Exchange accounts are being affected by an issue that is disabling the accounts.\n\nMail sent to affected accounts is returned to the sender with a message "There's a problem with the recipient's mailbox. Please try resending this message. If the problem continues, please contact your helpdesk." \n\nCIT has escalated the case to Microsoft and is working on the problem with their engineers. A small number of Exchange accounts are being affected by an issue that is disabling the accounts.\n\nMail sent to affected accounts is returned to the sender with a message "There's a problem with the recipient's mailbox. Please try resending this message. If the problem continues, please contact your helpdesk." \n\nCIT has escalated the case to Microsoft and is working on the problem with their engineers. 2012-09-26 00:00:00