Unplanned Outage: Fiber optics break between Ithaca - Geneva
Last Updated:
2009-06-29 04:00:00
Event:
2009-06-27 04:00:00
Status:
Closed
Brief Description:
Network Connectivity
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
There is currently a network outage of the voice and data connection to\nthe Geneva Research Station (GRS) affecting voice and data due to a fiber\ncut, according to NCS Engineering personnel.\n
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The network outage of the voice and data connection to the Geneva Research Station (GRS) affecting voice and data due to a fiber cut has been fixed. | The network outage of the voice and data connection to the Geneva Research Station (GRS) affecting voice and data due to a fiber cut has been fixed. | 2009-06-29 | 04:00:00 |
| Problem resolution - the fiber cut was due to an environmental issue, which took several hours to repair. This resulted in the outage lasting from 4:15 a.m. to approximately 2:00 p.m. | Problem resolution - the fiber cut was due to an environmental issue, which took several hours to repair. This resulted in the outage lasting from 4:15 a.m. to approximately 2:00 p.m. | 2009-06-29 | 04:00:00 |
| Update from FLTG Staff- The estimated time to repair is Sunday June 29, 2009 at 4 am. | Update from FLTG Staff- The estimated time to repair is Sunday June 29, 2009 at 4 am. | 2009-06-28 | 04:00:00 |
| Per FLTG Staff - The Geneva circuit is\nback up and is now fully functional as of 4:00 am. \n | Per FLTG Staff - The Geneva circuit is\nback up and is now fully functional as of 4:00 am. \n | 2009-06-28 | 04:00:00 |
| Finger lakes Technology Group has a repair crew on site and working on the fiber optic break. | Finger lakes Technology Group has a repair crew on site and working on the fiber optic break. | 2009-06-27 | 04:00:00 |
| The Fiber provider has been notified and is working on the problem. Time\nTo Repair (TTR) is unknown at this time. We will post an estimated TTR as\nsoon as it is known.\n\nThank you for your patience. | The Fiber provider has been notified and is working on the problem. Time\nTo Repair (TTR) is unknown at this time. We will post an estimated TTR as\nsoon as it is known.\n\nThank you for your patience. | 2009-06-27 | 04:00:00 |