Performance: New Exchange Account Manager missing room/equipment accounts
Last Updated:
2012-09-19 04:00:00
Event:
2012-09-17 04:00:00
Status:
Closed
Brief Description:
Exchange Account Manager
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The new Exchange Account Manager tool, which launched September 16, does not yet include room and equipment accounts. They should be in the tool by close of business September 18.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The missing room and equipment accounts have been imported. \n\nInstead of announcing Exchange Account Manager to the campus community at this point, CIT is considering September 16 as the "soft launch". It will be officially announced at a future date. | The missing room and equipment accounts have been imported. \n\nInstead of announcing Exchange Account Manager to the campus community at this point, CIT is considering September 16 as the "soft launch". It will be officially announced at a future date. | 2012-09-19 | 04:00:00 |
| The room and equipment accounts should be imported by close of business today (September 18).\n\nExchange Account Manager will be announced to the campus community on September 19. | The room and equipment accounts should be imported by close of business today (September 18).\n\nExchange Account Manager will be announced to the campus community on September 19. | 2012-09-18 | 04:00:00 |
| CIT has determined the source of the import error and will re-import the room and equipment accounts overnight. Exchange Group Accounts were imported correctly and can be managed using the new Exchange Account Manager.\n\nExchange Account Manager was announced to the IT community on September 16, but due to the import error, will not be announced to the campus community until September 18.\n\nInformation about Exchange Account Manager:\nhttp://www.it.cornell.edu/services/resource-accounts/ | CIT has determined the source of the import error and will re-import the room and equipment accounts overnight. Exchange Group Accounts were imported correctly and can be managed using the new Exchange Account Manager.\n\nExchange Account Manager was announced to the IT community on September 16, but due to the import error, will not be announced to the campus community until September 18.\n\nInformation about Exchange Account Manager:\nhttp://www.it.cornell.edu/services/resource-accounts/ | 2012-09-17 | 04:00:00 |