Performance: NUBB (Network Usage Based Billing)
Last Updated:
2012-08-28 04:00:00
Event:
2012-08-21 04:00:00
Status:
Closed
Brief Description:
NUBB (Network Usage Based Billing)
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Some students are reporting that they are not seeing any NUBB usage reported for August at nubb.cornell.edu, where there should be some.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| We have verified that all data are being processed for NUBB billing. | We have verified that all data are being processed for NUBB billing. | 2012-08-28 | 04:00:00 |
| We've confirmed that network usage is now being tracked and reported via nubb.cornell.edu. We're sure that nearly all the data for each day is being included, but a small amount may still be getting overlooked as of yet. We will provide an update tomorrow.\n \nThanks again. | We've confirmed that network usage is now being tracked and reported via nubb.cornell.edu. We're sure that nearly all the data for each day is being included, but a small amount may still be getting overlooked as of yet. We will provide an update tomorrow.\n \nThanks again. | 2012-08-27 | 04:00:00 |
| Correct results appeared yesterday evening from a test, so production software was revised. Users can expect network usage from Thursday, August 23 to appear on their NUBB accounts early Saturday morning. As previously noted, network usage from earlier in August will not be added.\n\nWe will monitor the software over the weekend and provide an update on Monday, August 27.\n | Correct results appeared yesterday evening from a test, so production software was revised. Users can expect network usage from Thursday, August 23 to appear on their NUBB accounts early Saturday morning. As previously noted, network usage from earlier in August will not be added.\n\nWe will monitor the software over the weekend and provide an update on Monday, August 27.\n | 2012-08-24 | 04:00:00 |
| Overnight, we were able to resolve one of the two issues regarding NUBB billing. The other one will need further analysis and testing before a fix can be implemented. \n \nWe are currently working on this issue and will provide an update tomorrow, Friday, August 24, as to our progress.\n \nThank you for your patience. As a reminder, when it is fixed, there will not be retroactive charges for network usage during the time period when NUBB was not reporting network usage. | Overnight, we were able to resolve one of the two issues regarding NUBB billing. The other one will need further analysis and testing before a fix can be implemented. \n \nWe are currently working on this issue and will provide an update tomorrow, Friday, August 24, as to our progress.\n \nThank you for your patience. As a reminder, when it is fixed, there will not be retroactive charges for network usage during the time period when NUBB was not reporting network usage. | 2012-08-23 | 04:00:00 |
| Due to a reorganization of the WiFi network, it was necessary to revise some of the software behind NUBB billing. There are two remaining problems that we are working to resolve. \n\nA fix has been created and will be tested tomorrow. If all goes well this fix will then be applied to production. When it is fixed, there will *not* be retroactive charges for missed usage.\n\nWe will provide an update of our progress after tomorrow's test. | Due to a reorganization of the WiFi network, it was necessary to revise some of the software behind NUBB billing. There are two remaining problems that we are working to resolve. \n\nA fix has been created and will be tested tomorrow. If all goes well this fix will then be applied to production. When it is fixed, there will *not* be retroactive charges for missed usage.\n\nWe will provide an update of our progress after tomorrow's test. | 2012-08-22 | 04:00:00 |
| We are investigating this issue and will provide an update as soon as we know more.\n\nNUBB (Network Usage-Based Billing) is a billing system and application used to administer and recover the cost of university Internet (WAN) usage: http://www.it.cornell.edu/services/nubb/ | We are investigating this issue and will provide an update as soon as we know more.\n\nNUBB (Network Usage-Based Billing) is a billing system and application used to administer and recover the cost of university Internet (WAN) usage: http://www.it.cornell.edu/services/nubb/ | 2012-08-21 | 04:00:00 |