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Unplanned Outage: Issue with some people's Exchange email has been fixed

Last Updated:
2012-08-19 00:00:00
Event:
2012-08-19 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The issue that prevented some people from accessing their Exchange email this morning has been fixed.



Timeline of Changes

Description Current Status Date Time
The Email Administrators are investigating this problem. We will report any additional information on this problem as we receive it. The Email Administrators are investigating this problem. We will report any additional information on this problem as we receive it. 2012-08-19 00:00:00
An issue with the MBXB-01 databases prevented some people from accessing their Exchange email. Those users can now access their email. Mail sent to them during the outage has been re-sent. \n\n\nPREVIOUS DESCRIPTION:\nWe are receiving reports that some people are not able to access their exchange mail this morning. Many have reported that they also can not access their email via OWA (exchange.cornell.edu). An issue with the MBXB-01 databases prevented some people from accessing their Exchange email. Those users can now access their email. Mail sent to them during the outage has been re-sent. \n\n\nPREVIOUS DESCRIPTION:\nWe are receiving reports that some people are not able to access their exchange mail this morning. Many have reported that they also can not access their email via OWA (exchange.cornell.edu). 2012-08-19 00:00:00