Performance: Mail routing address updates from WhoIAm
Last Updated:
2012-08-17 04:00:00
Event:
2012-08-16 04:00:00
Status:
Closed
Brief Description:
Who I Am
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Changes made to mail routing addresses in WhoIAm are not being updated in the mail system. This problem is affecting users who have updated their mail routing address at any time since 11 am Thursday, August 16. CIT and Microsoft are working to resolve the issue.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| The changes in WhoIAm have been recorded, but are not taking effect in the mail system because of the issue. CIT is continuing to work on this issue with Microsoft. We expect to have an update later this morning. | The changes in WhoIAm have been recorded, but are not taking effect in the mail system because of the issue. CIT is continuing to work on this issue with Microsoft. We expect to have an update later this morning. | 2012-08-17 | 04:00:00 |
| The changes in WhoIAm have been recorded, but are not taking effect in the mail system because of the issue. CIT is continuing to work on this issue with Microsoft. | The changes in WhoIAm have been recorded, but are not taking effect in the mail system because of the issue. CIT is continuing to work on this issue with Microsoft. | 2012-08-17 | 04:00:00 |
| The issue has been resolved. The mail system has been updated with all of the mail routing changes that had accumulated while the issue was occurring. | The issue has been resolved. The mail system has been updated with all of the mail routing changes that had accumulated while the issue was occurring. | 2012-08-17 | 04:00:00 |