Performance: Remedy on Demand issues
Last Updated:
2012-08-02 04:00:00
Event:
2012-08-01 04:00:00
Status:
Closed
Brief Description:
Remedy on Demand
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
We are currently experiencing some issues with Remedy on Demand with customers using Chrome and Firefox on Windows, Internet Explorer seems to work fine. Mac users do not appear to be experiencing any issues.\n\nWhen trying to access for example, "assigned to me" option, you get an error message.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| This issue has been escalated to BMC. | This issue has been escalated to BMC. | 2012-08-01 | 04:00:00 |