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Unplanned Outage: uPortal and other services now available

Last Updated:
2009-04-20 00:00:00
Event:
2009-04-20 00:00:00
Status:
Closed
Brief Description:
Administrative Applications
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The following services uportal, ldap, psprod, sourceforge have been restored. Services are now back up.



Timeline of Changes

Description Current Status Date Time
Systems folks have been contacted and are investigating. Systems folks have been contacted and are investigating. 2009-04-20 00:00:00
Systems folks have resolved current problems and are investigating what might have caused this outage. More details will be provided at a later time. Systems folks have resolved current problems and are investigating what might have caused this outage. More details will be provided at a later time. 2009-04-20 00:00:00
additional information will be provided at a later time. additional information will be provided at a later time. 2009-04-20 00:00:00
The problems with uPortal.Cornell happened when uPortal.Cornell sent many search requests to one of the LDAP servers, and the LDAP server was unable to respond to all of them. Restarting uPortal.Cornell resolved the issue. The problems with uPortal.Cornell happened when uPortal.Cornell sent many search requests to one of the LDAP servers, and the LDAP server was unable to respond to all of them. Restarting uPortal.Cornell resolved the issue. 2009-04-20 00:00:00