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Unplanned Outage: Unscheduled TSM outage

Last Updated:
2009-04-15 00:00:00
Event:
2009-04-15 00:00:00
Status:
Closed
Brief Description:
EZ-Backup
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
We are currently experiencing problems with the following TSM server instances:\n\n adsm1\n adsm7\n adsm8\n adsma\n adsmb\n



Timeline of Changes

Description Current Status Date Time
We are actively investigating and will send updates when these servers are back up, or when we have an estimated up time. We apologize for any inconvenience.\n We are actively investigating and will send updates when these servers are back up, or when we have an estimated up time. We apologize for any inconvenience.\n 2009-04-15 00:00:00
All EZ-Backup TSM servers are once again available at this time.\n\nThe problem was preliminarily determined to be caused by a bad fibre cable, \nwhich has been replaced. While we did have redundant connections in place, \ndue to the nature of tape I/O, we were forced to restart servers adsm6, \nadsm7, adsm8, adsma, and adsmb. Any scheduled backups in progress should \nhave automatically restarted. Any manual backups or restores will need to \nbe restarted.\n\nAgain, we apologize for any inconvenience this may have caused.\n All EZ-Backup TSM servers are once again available at this time.\n\nThe problem was preliminarily determined to be caused by a bad fibre cable, \nwhich has been replaced. While we did have redundant connections in place, \ndue to the nature of tape I/O, we were forced to restart servers adsm6, \nadsm7, adsm8, adsma, and adsmb. Any scheduled backups in progress should \nhave automatically restarted. Any manual backups or restores will need to \nbe restarted.\n\nAgain, we apologize for any inconvenience this may have caused.\n 2009-04-15 00:00:00
Problem Resolved at 17:30 Problem Resolved at 17:30 2009-04-15 00:00:00