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Unplanned Outage: Unplanned Outage: Kronos

Last Updated:
2012-05-12 00:00:00
Event:
2012-05-11 00:00:00
Status:
Closed
Brief Description:
Kronos
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
After this evening’s planned Windows patching of the Kronos servers, the Kronos clocks did not come online. CIT staff are investigating the problem, and Kronos will be intermittently up and down during troubleshooting.



Timeline of Changes

Description Current Status Date Time
Kronos is again available to users. However, punches submitted at clocks are not being processed so they are not being loaded to employee timecards. As of now, they are stored in the clocks and we expect to be able to retrieve them when we resolve the current issue with the clock communications. Kronos is again available to users. However, punches submitted at clocks are not being processed so they are not being loaded to employee timecards. As of now, they are stored in the clocks and we expect to be able to retrieve them when we resolve the current issue with the clock communications. 2012-05-12 00:00:00
At this time Kronos is fully functional. Punches submitted at clocks are being collected and applied to timecards. At this time Kronos is fully functional. Punches submitted at clocks are being collected and applied to timecards. 2012-05-12 00:00:00