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Unplanned Outage: Elist Service

Last Updated:
2012-05-03 00:00:00
Event:
2012-05-03 00:00:00
Status:
Closed
Brief Description:
E-lists (Lyris)
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
We confirm reports of delays for elist email. We are investigating and will have more information at 11:30am.



Timeline of Changes

Description Current Status Date Time
We speculate that the elist server (Lyris LM) will be caught up\nwith the elist email backlog by about 13:00 (1pm).\nMessages are currently being delayed less than one hour.\n\nThe backlog seems to have been triggered by a flood of spam\nthat slipped in under the Pure Message anti-spam system\nstarting about 08:00 and manually stopped about 08:36\nMaximum message delays seem to have been about 2.5 hours.\n We speculate that the elist server (Lyris LM) will be caught up\nwith the elist email backlog by about 13:00 (1pm).\nMessages are currently being delayed less than one hour.\n\nThe backlog seems to have been triggered by a flood of spam\nthat slipped in under the Pure Message anti-spam system\nstarting about 08:00 and manually stopped about 08:36\nMaximum message delays seem to have been about 2.5 hours.\n 2012-05-03 00:00:00
The number of reported cases has increased during the week, and CIT staff are attempting to take some short term measures to provide some relief. Some major changes are scheduled for Saturday morning (May 5), which we believe will address the major cause of the bottleneck. The number of reported cases has increased during the week, and CIT staff are attempting to take some short term measures to provide some relief. Some major changes are scheduled for Saturday morning (May 5), which we believe will address the major cause of the bottleneck. 2012-05-03 00:00:00
The elist server (Lyris LM) is fully caught.\nAll email to elists are being processed normally with less than 5 min delay.\n The elist server (Lyris LM) is fully caught.\nAll email to elists are being processed normally with less than 5 min delay.\n 2012-05-03 00:00:00