Unplanned Outage: Mediasite Webcasting Service
Last Updated:
2012-04-16 04:00:00
Event:
2012-04-14 04:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The CIT Mediasite server has experienced an interruption in service. We are investigating the impact and cause of this outage. More information will be provided as it becomes available.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT Mediasite support staff will be working with the vendor at 8 am to resolve the application failure. Updates will be posted as they become available. | CIT Mediasite support staff will be working with the vendor at 8 am to resolve the application failure. Updates will be posted as they become available. | 2012-04-16 | 04:00:00 |
| The issue with CIT Mediasite server has been resolved. | The issue with CIT Mediasite server has been resolved. | 2012-04-16 | 04:00:00 |
| We are still investigating this issue and are currently trying to get the vendor to assist us in finding a resolution. | We are still investigating this issue and are currently trying to get the vendor to assist us in finding a resolution. | 2012-04-15 | 04:00:00 |
| If you have immediate questions or concerns, please contact our Video Collaboration Services team at 5-2345 or cit-av@cornell.edu.\n\nThank you for your patience and support as we seek to resolve this issue. | If you have immediate questions or concerns, please contact our Video Collaboration Services team at 5-2345 or cit-av@cornell.edu.\n\nThank you for your patience and support as we seek to resolve this issue. | 2012-04-14 | 04:00:00 |