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Unplanned Outage: Server Farm Network Issue

Last Updated:
2012-04-06 00:00:00
Event:
2012-04-06 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
From approximately 6-7 am today (4/6), an issue in Cornell's Server Farm networking interrupted access to many campus IT services. This may have wide spread impact across campus.\n\nCIT staff are onsite investigating the problem and working to recover services.



Timeline of Changes

Description Current Status Date Time
The issue has been resolved and most services are online. We are working with the rest of the affected services. Service owners should check the functionality of their systems. The issue has been resolved and most services are online. We are working with the rest of the affected services. Service owners should check the functionality of their systems. 2012-04-06 00:00:00
A router problem has been identified as a main factor in the Server Farm networking issue. The issue has been resolved, and nearly all services appear to be available. CIT is working with the vendor on the root cause and long-term resolution. A router problem has been identified as a main factor in the Server Farm networking issue. The issue has been resolved, and nearly all services appear to be available. CIT is working with the vendor on the root cause and long-term resolution. 2012-04-06 00:00:00