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Unplanned Outage: Confluence Service

Last Updated:
2012-03-22 00:00:00
Event:
2012-03-22 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
CIT has received reports that users are unable to access the Confluence service.



Timeline of Changes

Description Current Status Date Time
We are currently investigating this problem and will notify you with updates on this situation. We are currently investigating this problem and will notify you with updates on this situation. 2012-03-22 00:00:00
Confluence came back up at 10:20 this morning and has remained stable.\n\nThe ESX server scotland5 failed at 9:58am this morning. The DRS system automatically rebooted the VMs on the other ESX servers. All VM's came back online quickly except for paston01 (Confluence) which needed to check it's filesystems on reboot. Confluence was offline between 9:58am and 10:20am. Scotland5 remains in maintenance mode without VMs while we investigate the issue. Confluence came back up at 10:20 this morning and has remained stable.\n\nThe ESX server scotland5 failed at 9:58am this morning. The DRS system automatically rebooted the VMs on the other ESX servers. All VM's came back online quickly except for paston01 (Confluence) which needed to check it's filesystems on reboot. Confluence was offline between 9:58am and 10:20am. Scotland5 remains in maintenance mode without VMs while we investigate the issue. 2012-03-22 00:00:00