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Performance: SEP updates

Last Updated:
2012-03-09 00:00:00
Event:
2012-03-08 00:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
The primary central SEP server is not properly deploying definition updates to clients. The primary server has been temporarily disabled so that clients will point to the secondary server, which is properly updating clients. Clients will receive the latest updates at their next check-in interval.



Timeline of Changes

Description Current Status Date Time
The issue has been resolved. The primary server is back online and fully operational. The issue has been resolved. The primary server is back online and fully operational. 2012-03-09 00:00:00
We are working with Symantec to resolve the issue. We are working with Symantec to resolve the issue. 2012-03-08 00:00:00
The primary server has been temporarily disabled so that clients will point to the secondary server, which is properly updating clients. Clients will receive the latest updates at their next check-in interval. Symantec continues to work on identifying the problem. The primary server has been temporarily disabled so that clients will point to the secondary server, which is properly updating clients. Clients will receive the latest updates at their next check-in interval. Symantec continues to work on identifying the problem. 2012-03-08 00:00:00