Performance: Potential Performance Problems for Exchange Mailbox Server.
Last Updated:
2012-02-22 05:00:00
Event:
2012-02-22 05:00:00
Status:
Closed
Brief Description:
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Overnight a disk controller for one of the Exchange mailbox servers (mbxe-02) failed. No data was lost and the server continued to operate without error, but the disk write cache is currently inoperable. Parts have been ordered and should arrive later this morning, but there is a potential for users who have their mailbox on mbxe-02 to see delays in retrieving their mail.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| CIT is monitoring the situation and will take steps to mitigate performance problems if they appear before the hardware is replaced.\n\nWe will update this entry as the situation changes.\n | CIT is monitoring the situation and will take steps to mitigate performance problems if they appear before the hardware is replaced.\n\nWe will update this entry as the situation changes.\n | 2012-02-22 | 05:00:00 |
| The disc controller has successfully been replaced and put into operation. The write cache batteries are currently going through a charge cycle which should complete around 2:00 PM. Until that time the cache is disabled and there is still a potential for performance issues for users on that mailbox.\n\nWe will update this entry as the situation changes. | The disc controller has successfully been replaced and put into operation. The write cache batteries are currently going through a charge cycle which should complete around 2:00 PM. Until that time the cache is disabled and there is still a potential for performance issues for users on that mailbox.\n\nWe will update this entry as the situation changes. | 2012-02-22 | 05:00:00 |
| The write cache is now active and normal operations to mbxe-02 have been restored. | The write cache is now active and normal operations to mbxe-02 have been restored. | 2012-02-22 | 05:00:00 |