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Scheduled Service Change: Kronos unavailable while database is patched

Last Updated:
2012-01-17 00:00:00
Event:
2012-01-19 00:00:00
Status:
Closed
Brief Description:
User Impact:
Users will not be able to access the application (they will see the sorry page) until the patches and server reboot complete. \n\nClock employees will be able to punch in and out at the clocks; clocks will safely hold the punches pembroke03 server is back online, at which time the punches will be collected.
Workaround:
There is no workaround for this issue
Current Status:
N/A
Services Affected:
Full Description:
Oracle patches will be applied on pear.cit.cornell.edu by the DBA group beginning at 5am. The Kronos kr61prod database lives on pear, and so will be unavailable during patching.\n\nKronos WFC will (via Windows task) be stopped just before 5am on the app servers which are pembroke01,02,03 (and 04, though it is the old Spanish server and is not currently be accessed).\n\nWhen patching is complete an...